Federal Court of Australia
Task Manager UX Consultation, Analysis & Design

After the initial 3 month foundation analysis on the DCP – see here for more details – the teams attention moved to the first release; a task management system to be used by internal staff for reviewing applications sent into the courts.

The structure of R1 of the DCP for UX followed the approach defined in the foundation phase of the program. Tasks were divided up into project and sprint tasks to allow for a leaner design approach.

Project tasks were conducted a sprint and a half prior to the commencement of the first development sprint – sprint 0 – allowing four and a half weeks to conduct the following:

  • Requirements Analysis
  • One-on-One User Interviews & System Usability
  • End-to-End High-Level Experience Mapping
  • User Needs & Persona Analysis
  • High-Level Analysis of Features & Current User Journeys
  • User Group Workshops & Co-Design Sessions
  • UI Options & Pattern Library Development

The following sprint tasks were also included in sprint 0, targeting a smaller number of foundational stories, enabling the development team to start coding. These tasks were also repeated for each sprint thereafter:

  • User Story Analysis Supported by Business Analysts
  • Co-Design Sessions & Future State User Flows
  • Low-Fi Prototyping & Initial User Testing
  • Interactive Prototype Development & Wider Sprint Cycle User Testing
  • UI Development Supported by Development Team
  • SME & Product Owner Sign-Off

Below are some examples of this methodology in use, documented in the analysis & design deliverable for R1.